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If you need a deferment for student, military, unemployment, economic hardship, or forbearance status,
click on "Benefit Forms" in the left-side menu. If you need a form for an Employment/Service cancellation,
click on "Benefit Forms" in the left-side menu.
Frequently Asked Questions
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Who Is University Accounting Service?
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University Accounting Service (UAS) is a student loan management service. We
have been hired by universities across the country to assist in the
administration and billing of campus-based student loans, including:
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- NDSL/Federal Perkins
- Nursing Student Loans (NSL)
- Health Profession Student Loans (HPSL)
- Primary Care Loans (PCL)
- Loans to Disadvantaged Students (LDS)
- State-mandated loan programs
- Private and institutional loan programs
We are not a guarantee agency and we do not manage loans in the Direct
or Federal Family Educational Loan (FFEL) programs.
We are here to assist you in understanding the terms under which you
borrowed your loans and to make repayment as easy as possible.
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Does UAS Own My Loan?
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No. Your loan has not been sold. The school that provided the loan still owns the loan.
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When Is My First Payment Due?
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When you graduate or leave school, you generally will have a grace period
before your first payment is due. The length of the grace period depends
on the type of loan you received.
Before you leave school, you should expect to receive a Truth-In-Lending
Statement that shows the due date of your first scheduled payment. During
your grace period, you should expect to receive one or more reminders of that due date.
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Where Do I Send My Payments?
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University Accounting Service
PO Box 5291
Carol Stream, IL 60197-5291
Make your check payable to the school that gave you the loan. Please
include the remittance portion of your billing statement. If you do not
have the remittance portion, please write your social security number on your check.
If you would prefer to make payments electronically, visit our Electronic
Bill Presentment & Payment site at www.uasecho.com.
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What Happens With My Loan If I Go On To School?
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If you attend school at least half time, you usually are eligible for
deferment of your loan payments. Complete a Request for Deferment Form, have
your enrollment certified by the school that you are attending, and forward
the completed form to UAS.
[Deferment Form.]
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What Other Circumstances Qualify For Deferment?
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See Deferment Eligibility
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What Happens If I Have Trouble Paying My Loan?
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Contact UAS immediately. Also, check your eligibility for deferment or forbearance.
See Deferment Eligibility
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You may want to consider loan consolidation, also.
See Loan Consolidation
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Seriously delinquent Federal Perkins Loans may be rehabilitated. After 12 consecutive monthly payments
your account is considered current and reported to credit bureaus and to National Student Loan Database
(NSLDS) as such. Your lending institution will determine the amount to be paid during rehabilitation.
You may rehabilitate your account only once. If you default again after a successful rehabilitation
you cannot receive this benefit.
For more information, contact UAS or the school that granted the loan.
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What is Rehabilitation?
Seriously delinquent Federal Perkins Loans may be rehabilitated. After 12 consecutive monthly payments
your account is considered current and reported to credit bureaus and to National Student Loan Database
(NSLDS) as such. You regain eligibility for Title IV Financial Aid and the balance of any deferment or
cancellation benefits associated with your promissory note.
Your lending institution will determine the amount to be paid during rehabilitation.
For more information, contact UAS or the school that granted the loan.
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I Haven't Graduated Yet, But I Received A Notice Saying That I Should Start Paying. What's Going On?
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UAS may not have your correct departure date on file. Contact your
school's Business Office and have them verify your graduation date with UAS.
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If you have transferred to another school, you must file for student
deferment (even if you have not received your first degree).
See Deferment Eligibility
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I Sent In My Payment, But Received A Letter/Statement Saying That I Am Delinquent. What's Going On?
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Most likely, the letter or billing statement was sent before your payment
was received. To verify the status of your account, call our Interactive Voice
Response system at 800-999-6227. The system operates 24-hours a day, 7 days a week.
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I Didn't Receive My Billing Statement. Now What?
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If you recently moved, your mail may not have caught up with you, even
if you filed a forwarding order with the Post Office. Please provide us
with your updated address using the form on this site or by
calling 1-800-999-6227.
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It is your responsibility to make your loan payments even if you
don't receive a statement. You may review your statement and make payment
through the Internet at www.uasecho.com.
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I've Heard That My Account Could Be Reported To A Credit Bureau. Why
Would That Happen?
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A Federal Perkins loan is reported to credit bureaus when you receive
the loan (in compliance with loan program regulations). If you make payments
and/or file for benefits on time, your credit report will reflect a positive
history, which is the first step in establishing a good credit rating.
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Other loan programs require reporting of an account when it becomes
delinquent. Continued delinquency can result in a negative credit history.
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If you have questions about how your account has been reported to credit
bureaus, please contact our office for an explanation.
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How Can I Authorize a Family Member So They Can Get Information
on My Account? |
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UAS personnel CANNOT provide specific account information to anyone
(including borrower’s family: Spouse, Mother, Father, Grandparents)
unless the borrower signs a release indicating to whom UAS can release
information.) |
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Click
Here to Download the Release Form
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I Consolidated My Loan. Why Am I Still Getting Bills?
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The consolidation process may take some time. Your consolidation lender must process your application,
verify the loans being consolidated, and send the payments to the original lenders. Or, your loan may not
have been included in the consolidation loan. Not all student loans are eligible for consolidation. If you
have questions about the progress of your consolidation, please contact your consolidation lender.
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